tService

  • Plus

    • Reduction of maintenance costs thanks to the remote analysis of the operation of the system.
    • Improvement of the level of service to the end customer thanks to the reduced time for troubleshooting.
  • General characteristics

    A subscription to tERA offers a simple and immediate connectivity to the system,
    You can freely choose which communication channel to use in the system: the platform uses either the UMTS wireless channel or Ethernet, with safe and reliable solutions. You can access all the information of the site through any device you have: a PC in your office or you smartphone or tablet wherever your job takes you. The solution adapts to the typical needs of machine analysis and grows proportionally to the business generated: you can start from the analysis of a few installations and then choose to compare the data of thousands of systems with more and more detailed information. tService is the service of the tERA platform dedicated to the service center. tService makes maintenance faster and more efficient with a solution ready for remote control and suitable for the service centers. Functions available by activating tService:
    • Reading and writing of variables in real time
    • History with frequencies up to 5''
    • Alarm management with notification via e-mail
    • Reports and graphs up to 300 variables
    • Live-Trend
    • SW programmable controls update
  • Video

 

Documentation

Technical

  • Technical Leaflets
    Code Description Language Date * Release
    Code +050001038
     
    Description tERA Connect Box 2G/3G
     
    Language ENG  ITA 
     
    Date 18/05/2017
     
    Release 1.0
     
    Code +050001640
     
    Description tERA Connect Box Ethernet
     
    Language ENG  ITA 
     
    Date 15/10/2013
     
    Release 1.1
     
  • Manuals
    Code Description Language Date * Release
    Code +030222144
     
    Description tERA - Guía Rápida para la primera puesta en marcha
     
    Language SPA 
     
    Date 26/05/2017
     
    Release 2.6
     
    Code +030222141
     
    Description tERA - Quick Guide for the first startup
     
    Language ENG 
     
    Date 26/05/2017
     
    Release 2.6
     
    Code +030222142
     
    Description tERA - Guide de mise en route
     
    Language FRE 
     
    Date 16/06/2014
     
    Release 2.5
     

Commercial

  • Success Story
    Code Description Language Date * Release
    Code +4000017EN
     
    Description The tERA service platform technology and Blue Box service professionalism and experience, at the customer’s service
     
    Language ENG 
     
    Date 20/03/2012
     
    Release 1.0
     
  • Brochure
    Code Description Language Date * Release
    Code +3000053EN
     
    Description Systems under control: simple and low-cost service and monitoring
     
    Language ENG 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000052EN
     
    Description Remote control of your new services
     
    Language ENG 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000014EN
     
    Description the integrated solution for air handling unit control
     
    Language ENG 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000051EN
     
    Description tService Rack - Technology under control
     
    Language ENG 
     
    Date 01/10/2012
     
    Release 1.0
     
    Code +3000044EN
     
    Description tERA: the service ERA starts now
     
    Language ENG 
     
    Date 01/10/2012
     
    Release 2.0
     
    Code +3000044ES
     
    Description tERA: La ERA del servicio comienza ahora
     
    Language SPA 
     
    Date 01/03/2012
     
    Release 1.0